Sep 2010 - Present
Sensis Media Services - Yellow Pages

Account Director
Media Adviser and Digital Strategy Specialist
Social Media Advisory. Google Partner.
Responsibilities:
  • Establish structure within a sales environment turning around past results.
  • Produce and action a plan to compete the canvas cycle effectively, timely and above targets.
  • Work with key Manager's & Customers to establish a future team through coaching and recruiting.
  • Coaching Managers on giving effective feedback to staff around behaviours, one on one's, coaching and delegating tasks.
Achievements:
  • Set structure and systems in place and conducted regular one on one’s and coaching with each staff member
  • Completed canvas with all accounts staying within team. 
  • Coached new manager who took over a team for additional support.

Feb 2010 - Sep 2010
Northline - Third party Logistics and distribution.

Senior Business Manager
Responsibilities:
  • Maintain an excellent working relationship with Northline's customer base and Sales team.
  • Manage customer's expectations and conduct progress meetings on KPI's for major relationships.
  • Monitor and track customers trading and report indiscretions and variances.
  • Negotiate/Consult with Operations team to ensure budgets are controlled and client schedules are met.
  • Discuss client issues with Sales and Operations to eliminate errors and seek continuous improvements to deliver greater effectiveness.
  • Mentor and guide Sales and Marketing team for increased multi-skilled performance.

May 2005 - Feb 2010
Sensis Pty Ltd (Yellow Pages) - The Media division of Telstra Corporation Australia.

Account Director & Digital Media Development Manager
Responsibilities
  • Developed the Team of consultants to achieve and exceed their personal goals and the company’s objectives.
  • Direct my team through specific feed back on affirming behaviours and/or adjusting behaviours.
  • Encouraged consultants by communicating to them in a way that makes sense to the respective individual.
  • Delegate responsibilities to consultants to give them empowerment. Give effective feedback on performance.
  • Coach consultants on improving performance.
Achievements
  • Team achieved 148.87% to company target.
  • Qualified for Zenith Trip reward to New York. This is Yellow Pages highest award for managers.
  • Co-ordinated four of the largest accounts produced for yellow pages online digital directory
  • Achieved a result of $2,255,264 on a target of $1,440,993 for Digital media sales.
  • Recognised as nationally highest achiever for Yellow Mobile priority advertising programs.
  • Completed "A Blue Print for Managers" module which included:
  • Social styles by Tracom Group
  • Situational leadership by the Ken Blanchard Company.
  • Produced and Directed interviews with Account Executives for training video "Voice of the consultant". This is now been used by Yellow Pages Initial Start up Training (IST) for new Yellow pages Executives nationally. This DVD is available upon request

Premium Account Executive.
Responsibilities
  • Servicing major accounts for SA & national market.
  • Forecasting and reporting to Premium Account Director customer feedback and results.
  • Gather background information on clients business and industries, through various sources available within Sensis to build a strategy for future growth of clients.
  • Prepare information, and create a portfolio to present to client for increasing exposure within the Sensis suite of products.
  • Together with the client, build a campaign for greater business opportunity and increased profits for the client.
  • Constantly look for ways to improve efficiency and deliver better service to Sensis and the client.
  • Understanding and embracing all new technology and products offered by Sensis Pty. Ltd.
Achievements
  • Achieved targets for Metro Canvas cycles 2008
  • "Star Performing Premium Consultant SA/TAS” award for 2007 
  • Achieved a result of $2,324,995 on a Portfolio value of $2,141,941 across metro cycle.
  • Trip winner for 2007. Top 5% achiever in SA.
  • Exceeded targets for Print & Online.
  • Received a “Box Pops” award for help in creating spread sheet solutions.
  • Voted to be member of S.A.T Committee.
  • Part of the CCW4 “Sales Stream Workshop” for 2007 Metro start up.

June 2007 - current
Premier Images Pty Ltd & Wow Photography - Director and Creative Photographer for own business.
www.PremierImages.com.au
www.WowPhotographySA.com
www.PremierMedia.com.au

Director & Master of Photographer
  • Created a business concept with a view to earn a passive income in the future.
  • Developed a business plan with short and long term goals.
  • Created a business model on how I would achieve these goals.
  • Put together a strategy for the plan and actions required. Identified possible failings and planned for alternative actions.
  • Reviewed and identified flaws in the business plan and made adjustments for better outcomes.
  • Created a “brand” name and logo.
  • Identified key suppliers and negotiated a buying cycle.
  • Built and maintained web sites. Marketed these web sites through Yellow Online, Google, Yahoo, Ninemsn, Bridesonline, Ebay & Tradingpost.
  • Measured response and received feedback from prospective clients.
  • Created print advertising designs and marketed through Yellow Pages directory & Brides Diary.
  • Liaise with prospective clients and accept orders.
  • Co-ordinate photographers and equipment required to fulfil the customer’s expectations.
  • Coach and train photographers to achieve the desired outcome for the customer.
  • Finalise the job by adjusting images from photo shoot using Adobe software such as Photoshop, Illustrator and Lightroom. Create a DVD “slideshow” using Proshow Director. Co-ordinate printing of albums, DVD’s and prints and presenting to client.
  • Track and report all sales and expenses using MYOB accounting software.

June 2004 - May 2005
Champion Compressed air & Cooling solutions - Division on Sullair USA.
Manufacturing and distributor of compressed air solutions to heavy industries and mining.

Sales Manager
Responsibilities
  • Developing key relationships with prospective clients.
  • Manage a small team, guide and develop client relationships.
  • Provide and organise training to staff and clients.
  • Set budgets, and forecast company quarterly company revenue.
  • Prepare proposals and drawings using appropriate computer programs
  • Liaise with developers, and builders on new projects.
  • Attend after hours functions, and represent the company
  • Negotiate contacts with suppliers and clients
  • Monitoring and improving productivity.
Achievements
  • $3.4 Millions dollars in Sales over 6 months. On a budget of $2.33 Million PA –28% gross profit ($746,000) YTD

February 1999 - June 2004
Crown Equipment Corporation - Worldwide manufacturer and supplier of electric & internal combustion Fork lift trucks.

Rentals Manager
Responsibilities
  • Managing key major accounts by building strong relationships.
  • Developing profitable business across specific market sectors.
  • Continuously developing business and increasing the Division’s profits.
  • Model cost benefit analysis for clients.
  • Maintenance and upkeep of appropriate databases.
  • Development of marketing strategy for next financial year.
  • Future planning for major client's changing needs.
  • Sourcing and negotiating best price from suppliers.
  • Report any changing habits in the market place.
  • Demonstrate strong leadership, sales and negotiation skills
Achievements
  • Over past 3 years, Crown Rentals SA/NT has grown by 106% in revenue due to new business gained, and client retention built by myself.
  • Top Rental area Manager for 2003/2004, most new business gained in SA/WA. –$1,466,274 New and Additional business 2003/2004–$2,834,151 New and Additional business 2003/2003