Christian Whamond. Key Leadership. Executive coach
Christian Whamond - 0408 322 176
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Tips on being a better Manager

8/5/2011

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•    Always come to work as early as you want your staff to be in.
•    Dress the way you want your staff to dress.
•    Handle your problems on a one-to-one basis.
•    Always show your boss respect in front of your sales staff.
•    Spend a little time each day with individual staff members.
•    Teach them what you do right.
•    Admit your errors as quickly as you want others to admit theirs.
•    Go on at least one sales call with each sales person each week.
•    Never assign a rookie to a major account.
•    Never get drunk with your staff.
•    Never get drunk with your boss.
•    Never get drunk.
•    If you blow up, apologize immediately upon calming down.
•    Go for a walk around the block before you blow up.
•    Never let programming organize a sales promotion.
•    Go to two lunches per week with your biggest clients.
•    Make your sales meetings informative and interesting.
•    Make your sales meetings as short as possible.
•    Schedule a weekly meeting with your boss to recap sales for the week.
•    Work with the PD, Creative, or promotions department, not around them.
•    Make all your staff live under the same rules..
•    Develop a creative program with cash bonuses to copy department program department or promotions department.
•    Develop a master testimonial book.
•    Keep the “promotional sheets” in the sales bins fresh and current.
•    Go on as many national sales trips as possible.
•    Understand the role of the reps they sell- you motivate and lead.
•    Hire the best salespeople you can find.
•    Hire your replacement.
•    Don't answer a question with “Because I said so”.
•    Learn your traffic system and inventory system so you can understand it.
•    Demand 10 new sales contacts per week from your direct retail staff.
•    Have a quarterly sales meeting outside the office.
•    Make sure you have a great assistant.
•    Buy your own tape recorder and write your memo’s on it.
•    Go to dinner with each staff member to get to know them.
•    Develop a sales person of the month award.
•    Invite your boss to sales meetings once a month.
•    Go to lunch once a month with the boss.
•    Never make your boss wait.
•    Learn word processing, e-mail, and social media.
•    Read the Wall Street Journal/Financial review every morning or other appropriate business publication.
•    Assign political advertising to one person.
•    Get rid of the negative force on your staff.
•    Talk to your fellow sales managers in the market once a month.
•    Badmouth competitors rather than your own medium.
•    Never badmouth your boss or company to anyone.
•    Never badmouth a sales person in your team to anyone.
•    Get an order bell for the sales office.
•    Always get excited about an order.
•    Always get upset about a cancellation.
•    Make ‘budget’ making an event every month.
•    Don't go home until your work is finished each day.
•    Make sure you go home when you leave the office.
•    Quit smoking.
•    Exercise.
•    Don't take your job home to your family.
•    Don't take your family to the job.
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