Leadership teams of many organizations think we have all the answers, and maybe we do, but that doesn't matter. No one cares how much they know until they first know how much they care about them.
Yeah their in charge and yeah they talk about targets and goals and visions, but employees don't care about any of that stuff for very long. They can communicate and engage and connect all we want, but no one really listens to them. Employees just smile and nod and go back to doing their jobs the way they always do.
I see organizations spend millions of dollars on employment engagement programs, asking for their opinions and saying that they care. But when someone voices something that needs to be said or gives a insight into things that are going wrong, they are quickly shut down and made to feel that they are making trouble.
Employees don't really care about what we want them to do until they know how much we care about them. When an employee knows--truly knows--that the leader care about them, then they care about you. And when they know you care, they will listen to you... and they will do anything for you.