Teach people to do things that can’t already do.

Sometimes training and development is about teaching people how to do what they already do better. Good training is teaching people how to do what they aren’t already doing. There is a difference between what we call adaptive and generative learning.
Adaptive learning means learning how to solve day-to-day problems. It’s problem solving skills as they relate to the workplace. In other words, it’s problem-solving the“same ‘ol” way we’ve done it for centuries. Generative learning is about teaching people how to create and exploit opportunities.