Create a environment and culture where you can listen more clearly to the idea's from the people on the front line. Liberate your workforce and give them the power to have a say. This is done through:
1. Developing trust.
• An employee should feel comfortable speaking to the boss.
• They would have the ability to speak frankly without worry about being dismissed or having career stunting ramifications.
• Candor would permit the company to benefit from the knowledge and idea's contained inside the heads of every employee.
2. Empower Employees.
• Those closest to the work and customers are more knowledgeable about it than their bosses.
•The single best way of having these workers pass on that knowledge to their supervisors was to give them more power.
• In exchange for the power, an employee would expect to assume more responsibility in there job.
3.Eliminating unnecessary work.
• Higher productivity is a critical goal.
• So too, however, is jettisoning tasks that no one can justify.
• Getting rid of those tasks would provide employees with some fast, understandable dividends from the open candor.
4. Spreading the culture.
• An open candor policy would, once it is adopted throughout the company, help it defining and fostering the new business culture. A culture that has no boundaries and has its workers seeking speed, simplicity and self-confidence.
As you take down much of the clutter and scaffolding of layers and organizational structure, and get rid of the useless bureaucracy always generated, you can start to see deeper into the organization, and hear the voices of those who actually did the work, ran the processes and dealt with the customers.
Open candor central objective is growing culture where everyone's idea's have value, everyone plays a part in the success of the organization. Where leaders lead rather than control. they coach rather than Kibitz.
Open candor is the process of mining the creativity and productivity that we know resides within out organization.